Support for MasterTig

MasterTig Manuals
MasterTig Online Manual

Support FAQ

Where can I get service and/or consumable parts for Kemppi equipment?

You can get service and consumables from your nearest Kemppi representative. Please see our representatives near you.

How can I find the closest Kemppi service workshop near me?

You can find the closest repair workshop from our map search.

What kind of a warranty does Kemppi equipment have?

Kemppi welding equipment is designed and tested for professional industrial environments. As a guarantee of high quality, we offer our customers a global warranty up to three years. 

For full details, see Kemppi Warranty.

How to find the production year of a Kemppi welding machine?

From 2020 beginning, the production year of a welding machine has been marked in the nameplate. Unfortunately, from an older machine, users can't see this information.

Your equipment FAQ

What does the different error codes mean?

All the error codes are explained in the user manual in detail.

How can I update the software on machine?

Please contact the nearest authorized Kemppi service & repair workshop.

What is the recommended mains fuse size and type?

Technical specifications in the user manual has the recommended model and size.

What are the part numbers and prices for spare parts?

You can find our spare and wear part numbers and prices from the nearest Kemppi representative.

Mains and generator use, what do I need to do on MasterTig MLS 4000, if anything?

Mains/Generator use can be selected with the jumper X19 behind the panel (jumper X19 must be open for generator use). Restrictions on generator type and power may apply in generator use. Fault free operation of a three-phase machine also requires a sufficiently highpower generator. The power recommendation is more than 24 kVA.

How to change gas cooled / water cooled selection?

Cooler is automatically detected when TIG torch is connected.

Got questions?

Please don't hesitate to contact us if you experience any further problems or have any questions


Technical specifications